Betting Rules

1. General betting rules

These rules apply to bets placed through the Silversands Casino website or any other approved betting platform made available to you. By opening an account, accessing the betting service or placing a bet, you confirm that you have read and understood the rules that apply to your activity. If you do not agree with any part of these rules, you should not place a bet.

The rules may apply differently depending on the type of bet, event, market, game or product selected. Additional rules may be displayed on the relevant betting page, bet slip, game screen or promotional material. Those product-specific rules form part of the terms applying to the relevant bet. If there is an inconsistency between a general rule and a specific market rule, the specific rule will generally apply to that market.

Silversands Casino may update, amend or replace these rules from time to time where permitted. The version available when a bet is accepted will normally be used to assess that bet, unless a correction is required by law, a clear error needs to be addressed, or the applicable terms provide otherwise. You are responsible for checking the current rules before using the service.

• You must use the betting service only for lawful purposes.
• You must comply with all eligibility, identity and location requirements that apply to your account.
• You must provide accurate and current information when registering and when responding to verification requests.
• You must keep your login details secure and must not allow another person to use your account.
• You must not place bets on behalf of another person or permit another person to control your betting activity.

2. Accounts, eligibility and bet acceptance

Only eligible account holders may place bets. You may be asked to confirm your identity, age, location, payment method or other account information before a bet is accepted, processed or paid. Information and documents supplied for verification must be genuine, complete and current. If requested information is not provided, account access or betting activity may be restricted until the review is completed.

A bet is not accepted merely because it has been submitted, appears in a bet slip or results in a payment being attempted. A bet is accepted only when it has been recorded by the betting system and a confirmation is shown in your account or otherwise provided through the service. You should check your account history and retain any available bet reference or confirmation.

Silversands Casino may refuse, limit, suspend or cancel a bet or betting activity where this is permitted by law and the applicable terms. This may include situations involving account verification, suspected fraud, responsible gambling concerns, technical problems, prohibited conduct, duplicate transactions, unusual activity or an event that cannot be offered or settled reliably.

Your responsibility before confirming a bet

1. Select the intended sport, event, game, market and outcome.
2. Check the displayed odds, price, stake, potential return and any applicable conditions.
3. Confirm that the bet type, selection and amount are correct.
4. Review the final bet slip before submitting the bet.
5. Check that the bet has been accepted and recorded after submission.

Once a bet has been accepted, it generally cannot be changed, withdrawn or cancelled by the player unless a cancellation feature is specifically made available and the relevant conditions are met. An unconfirmed bet may not have been accepted, even if the page appears to have loaded successfully. If a transaction is unclear, do not repeatedly submit the same bet; first check your account history.

3. Odds, markets and bet types

Displayed odds and prices may change before a bet is accepted. The odds or price applying to an accepted bet will be shown in the bet confirmation or account record, subject to correction of an obvious error and any specific rules for the relevant market. A displayed price may not be available if the market changes while your bet is being submitted.

Markets may be suspended, closed or removed at any time. A market may be suspended when an event is starting, taking place, interrupted or affected by information that could materially influence the result. Bets submitted while a market is suspended may not be accepted. The availability of a market does not guarantee that it will remain available until the event finishes.

The betting service may offer different bet types, including single bets, multiple bets, combination bets, live bets or other options. Each bet type may have its own acceptance, settlement and cancellation conditions. Some selections may be incompatible with one another, and the system may prevent a combination that cannot be offered under the relevant market rules.

Errors and technical issues

If an obvious error occurs in odds, prices, event information, market descriptions, settlement information or account balances, Silversands Casino may correct the error and settle the affected bet using the correct information, where permitted. An obvious error may include a clearly incorrect price, an incorrectly named participant, a duplicated market or information that is plainly inconsistent with the event.

Bets affected by a system fault, communication failure, delay, data error or other technical issue may be reviewed. The relevant bet may be voided, corrected or settled according to the applicable product rules and legal requirements. You should not rely on a technical display, balance change or message if it conflicts with the confirmed record of your account.

• Do not attempt to exploit a known error or system weakness.
• Do not use automated tools, scripts or methods intended to interfere with the betting service.
• Do not submit repeated bets because a confirmation is delayed without first checking your account history.
• Report an apparent error through the available support process as soon as reasonably possible.

4. Settlement of bets

Bets are settled using the official result or outcome applicable to the relevant event, game or market. The source used for settlement may depend on the product and may be identified in the specific market rules. Informal reports, unofficial commentary or an initial result that is later changed may not determine settlement.

Unless the specific rules state otherwise, a result may be treated as final when it is officially declared or when the relevant governing body or authorised source confirms it. A later change, appeal, disqualification, correction or retrospective amendment may not alter a settled bet unless the applicable rules require the settlement to be reviewed.

Abandoned, postponed and interrupted events

If an event is postponed, abandoned, interrupted, cancelled or otherwise not completed, the outcome may depend on the market rules. Some bets may remain valid if the relevant result has already been determined, while other bets may be voided or held until the event is completed. The treatment of each bet can depend on the event type, the market selected and whether a valid result has been established.

Where a selection, participant, team, player or runner does not take part, the relevant non-runner, withdrawal or participation rule may apply. A bet may be voided, adjusted or settled in another way depending on the market. You should read the rules displayed for the relevant event rather than assume that all non-participation situations are treated identically.

Multiple bets and void selections

For multiple or combination bets, the result of one selection may affect the treatment of the remaining selections. If a selection is void, the bet may be recalculated, reduced to the remaining valid selections or treated according to the specific combination rules. A multiple bet is not necessarily void simply because one selection is cancelled or does not produce a valid result.

Settlement information may take time to become available where an event is delayed, a result is under review or additional information is required. Account balances and displayed returns may be updated after the initial settlement. If a settlement is later found to be incorrect, an adjustment may be made in accordance with these rules and the applicable terms.

5. Payments, disputes and responsible betting

Any return associated with a winning bet is calculated using the accepted stake, odds or price and the rules applying to that bet. A displayed potential return is not a guarantee that the bet will win or that the amount will be payable in every circumstance. Account balances, deposits and returns may be subject to verification, transaction checks, lawful restrictions and the applicable account terms.

You should review your bet history regularly and raise any suspected error promptly through the support channel available on the website. When making a query, include the relevant bet reference, date, market and a clear description of the issue where those details are available. Reviews are conducted using account records, system information and the rules that applied when the bet was accepted.

If you believe a bet has been accepted or settled incorrectly, you should not place additional bets to compensate for the issue. A review may confirm the original settlement, correct an error, void an affected bet or apply another outcome permitted by the relevant rules. A complaint does not automatically suspend a valid settlement or create an entitlement to a particular result.

Responsible gambling

Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Only bet with money you can afford to lose, set a budget before you start and take regular breaks. Do not bet when you are upset, under the influence of alcohol or drugs, or trying to chase previous losses.

• Set personal spending and time limits before betting.
• Keep betting separate from essential household expenses.
• Avoid borrowing money or using credit to continue gambling.
• Take notice of changes in your mood, spending or betting frequency.
• Use available account controls, breaks or self-exclusion options if betting is becoming difficult to manage.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

If you are concerned about your betting, stop and use the responsible gambling tools and information available through the website. You may also seek help from an independent Australian support service or a qualified professional. Silversands Casino may apply account restrictions or other protective measures where responsible gambling concerns arise, subject to applicable requirements.