Silversands Casino Terms & Conditions

1. Accepting these Terms

These Terms & Conditions form a legal agreement between you and Silversands Casino in relation to your use of the website, account services and available gambling products. They apply to all visitors, registered customers and anyone who accesses or uses the platform. If you do not agree with any part of these terms, you must not use the website or open an account.

Silversands Casino may update these terms from time to time to reflect changes in services, technology, legal requirements or operating practices. The current version will be made available on the website. Where appropriate, important changes may be brought to your attention through the website or your account. Continued use after an updated version is published may be treated as acceptance of the revised terms.

You are responsible for reading the terms that apply to your use of the website. Additional rules may apply to particular games, payment methods, promotions, competitions or features. If a specific rule conflicts with these general terms, the specific rule will normally apply to that activity.

Eligibility and lawful use

• You must be at least 18 years old to open an account or gamble through the website.
• You must use the website only where online gambling is lawful for you and must comply with all laws that apply to your location.
• You must not access or use the website if gambling services are restricted or prohibited in your jurisdiction.
• You must provide accurate information and must not create an account on behalf of another person.
• You must not allow another person to use your account, payment method or login details.
• You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.

2. Your Account and Verification

You may need to register an account before using certain services. During registration, you must provide information that is complete, accurate and current. This may include your name, date of birth, address, contact information and other details needed to verify your identity or comply with legal and regulatory obligations.

You are responsible for keeping your username, password and other security information confidential. You must notify Silversands Casino as soon as possible if you believe your account has been accessed without permission, if your login details have been lost or if any account information is incorrect. You should choose a strong password and avoid sharing it with anyone.

Silversands Casino may carry out identity, age, address, payment and source-of-funds checks. You may be asked to provide documents or other information before deposits, withdrawals or continued use of the account are permitted. Account restrictions may apply while checks are being completed. If requested information is not supplied, is incomplete or cannot be verified, access to some or all services may be suspended or an account may be closed.

Each customer may have only one personal account unless Silversands Casino expressly agrees otherwise. Duplicate accounts, accounts created using false information and accounts operated for another person may be restricted or closed. Where an account is closed because of a suspected breach, related accounts may also be reviewed.

Account suspension or closure

Silversands Casino may suspend, limit or close an account where it reasonably considers this necessary for security, responsible gambling, identity verification, legal compliance, payment review, suspected fraud or a breach of these terms. An account may also be closed at the customer's request. Any decision will be handled in accordance with applicable law and relevant account information.

You may ask for your account to be closed through the support options made available on the website. Closing an account is not the same as taking a temporary break or requesting self-exclusion, so you should select the option that best reflects your needs. You must not create a new account to avoid an account restriction, closure or self-exclusion.

3. Deposits, Withdrawals and Games

Available payment methods, minimum and maximum transaction values and any applicable conditions will be shown on the website or during the transaction process. You may use only a payment method that belongs to you or that you are authorised to use. Silversands Casino may refuse, reverse or review a transaction where ownership cannot be established or where the transaction appears unusual or unlawful.

You must not deposit funds for the purpose of transferring money to another person, funding unlawful activity or circumventing account restrictions. Deposits should be made only when you intend to use the funds for lawful gambling activity. You should not deposit more than you can afford to lose.

Withdrawal requests may be subject to identity, security, payment and compliance checks. Silversands Casino may return funds through an appropriate payment method and may apply procedures designed to prevent fraud or money laundering. The timing and availability of a withdrawal can depend on the selected payment method, verification status, banking processes and other circumstances outside the website's control.

Game results are determined by the rules and technical operation of the relevant game. You should review the rules, paytable and any displayed information before playing. If a game is interrupted because of a technical failure, connection problem or other system issue, the outcome will be assessed in accordance with the applicable game rules and system records.

You must not use software, devices or methods intended to interfere with the website, manipulate game results, obtain an unfair advantage, automate play or bypass security controls. This includes the use of bots, modified software, unauthorised scripts and other tools that affect normal operation.

Errors and transaction reviews

Silversands Casino may correct obvious errors in account balances, game displays, transaction records or promotional information. If an error results in funds or benefits being credited to your account incorrectly, those funds or benefits may be removed. If you have used an amount credited in error, you may be required to repay the relevant amount, subject to applicable law.

4. Promotions and Communications

Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer is subject to its own terms, including eligibility requirements, activation steps, expiry conditions, wagering or playthrough requirements, game restrictions and withdrawal rules. You should read the specific promotion terms before accepting or using an offer.

Unless a promotion expressly states otherwise, customers may not claim an offer more than once, combine incompatible offers or use multiple accounts to obtain an additional benefit. Silversands Casino may cancel or withdraw an offer where there has been an error, misuse, suspected fraud, a breach of the promotion terms or a change required by law.

Marketing communications will be managed in accordance with applicable privacy and electronic communications laws. You may be able to change your communication preferences through your account, by using an unsubscribe option or through the support channels shown on the website. Service and account messages may still be sent where necessary for security, transactions, verification or legal compliance.

Fair use of the website

You must use the website respectfully and must not upload, transmit or publish content that is unlawful, abusive, threatening, deceptive, defamatory, discriminatory or harmful. You must not attempt to gain unauthorised access to accounts, systems, data or networks, or interfere with the availability and security of the website.

5. Responsible Gambling, Privacy and Legal Information

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and stop when that budget has been reached. Never chase losses, borrow money to gamble or gamble when you are upset, tired or under the influence of alcohol or drugs.

• Use any deposit, spending, session or loss controls that are available through your account.
• Take regular breaks and keep track of how much time and money you spend.
• Consider a temporary break or self-exclusion if gambling is no longer enjoyable or is becoming difficult to control.
• Do not ask another person to gamble on your behalf or use another person's account.
• Seek independent help if gambling is affecting your finances, relationships, work, health or wellbeing.

Silversands Casino may apply responsible gambling measures, including account limits, warnings, time-outs, restrictions or self-exclusion arrangements. These measures may affect access to gambling services and may not be reversible until the relevant period has ended. Information about available tools and support options can be found through the responsible gambling information provided on the website.

Personal information is handled in accordance with the Silversands Casino Privacy Policy. The Privacy Policy explains the types of information that may be collected, how it may be used, when it may be shared and the choices available to you. By using the website, you acknowledge that information may be processed for account administration, security, customer support, payments, responsible gambling, fraud prevention and legal compliance.

Website availability and liability

Silversands Casino aims to provide a secure and reliable service but cannot guarantee that the website, games or account features will always be available, uninterrupted or free from errors. Access may be suspended for maintenance, upgrades, technical issues, security reasons or circumstances outside reasonable control.

To the extent permitted by law, Silversands Casino is not responsible for loss caused by misuse of an account, inaccurate information supplied by a customer, failure to protect login details, unauthorised access caused by the customer's actions, interruptions beyond reasonable control or use of the website in breach of these terms. Nothing in these terms excludes or limits a right or guarantee that cannot lawfully be excluded or limited under Australian consumer law.

These terms are governed by the laws that apply to the relevant Silversands Casino service and your use of the website, subject to any mandatory rights and protections available to you. If you have a question or complaint, use the support options displayed on the website and provide enough information for the matter to be reviewed. A provision found to be invalid or unenforceable will be interpreted or removed to the minimum extent necessary, while the remaining provisions will continue to apply.