Welcome Package
Up to R8,888

R400 no-deposit chip available

Wagering
30× (bonus + deposit)
Min deposit
R50
Max withdrawal/week
R100,000
Processing time
1-3 business days

Contact Silversands Casino

If you need help with your Silversands Casino account or have a question about our services, contact the support team at support@silversandscasino.best. Send enough information for us to understand your request, and we will review it as soon as possible.

Silversands Casino operates under licences issued by the Government of the Autonomous Island of Anjouan (ALSI-102404011-FI3) and the Kahnawake Gaming Commission, with all banking protected by SSL encryption.

Welcome PackageUp to R8,888

  1. OperatorPaxson Marketing Ltd
  2. Established1999
  3. Game ProviderRealtime Gaming
  4. Games250+ titles

How to get in touch

Email support

Email support@silversandscasino.best with your question or request. To help the support team respond faster, include the email address or username linked to your account, a short description of the issue, and screenshots if relevant. Please do not include your password or other unnecessary sensitive information in your message.

Support requests are reviewed in the order they are received. You can usually expect a reply within 24 hours, although the response time may vary depending on the nature of your question and the information required to investigate it.

What we can help with

You are welcome to contact support about matters including:

  • Account access, account details and verification questions
  • Deposit or withdrawal queries
  • Questions about bonus terms and eligibility
  • Technical problems, loading issues or unexpected errors
  • Responsible gambling requests, including help with available account controls
  • Any other question about using the Silversands Casino website

If your request concerns a transaction, verification check or technical problem, provide the relevant date, amount or error message where available. Clear information can help the team identify the issue and provide more useful guidance.